Blog

Customer Experience

Assortment of game titles from Electronic Arts
Customer Stories
January 30, 2025
EA Levels Up with Inclusive Development and 30% Faster Onboarding
Faith McGee
Faith McGee
Senior Research Manager, AI/Analytics at Electronic Arts
Customer Experience
Best Practices
October 14, 2024
What Is Customer Experience? Definition, Examples, & Tools
Image of Audrey Xu
Audrey Xu
Solutions Consultant, Amplitude
How to Calculate & Improve Your Customer Retention Rate in 2024
Best Practices
October 10, 2024
How to Calculate & Improve Your Customer Retention Rate in 2024
Image of Nikhil Gangaraju
Nikhil Gangaraju
Director, Product Marketing, Amplitude
Different colored wavy charts
Best Practices
October 8, 2024
3 Ways To Measure User Retention
Image of Pragnya Paramita
Pragnya Paramita
Group Product Marketing Manager, Amplitude
website ux analysis
Best Practices
September 27, 2024
9 Tips for a Successful Website User Experience Analysis
Image of Jake McKibben
Jake McKibben
Art Director, Amplitude
Quantitative vs. Qualitative Data blog post illustration - pie chart
Best Practices
September 18, 2024
Quantitative vs. Qualitative Data: Which To Use and When
Image of Pragnya Paramita
Pragnya Paramita
Group Product Marketing Manager, Amplitude
What is Behavioral Segmentation
Best Practices
September 18, 2024
Behavioral Segmentation: The Key to Understanding Customers
Image of Darshil Gandhi
Darshil Gandhi
Principal Product Marketing Manager, Amplitude
Product Management Career
Best Practices
September 2, 2024
How to Get Into Product Management in 2024 & Beyond
Image of Kate Adams
Kate Adams
Product Manager, Amplitude
what is a bounce rate blog post illustration - basketball shapes
Best Practices
August 27, 2024
Bounce Rate: How to Calculate & What's a Good Average
Katie Geer photo
Katie Geer
Product Manager, Amplitude
Digital Transformation Examples
Best Practices
August 8, 2024
Digital Transformation Case Studies: 3 Successful Brand Examples
Image of Mallory Busch
Mallory Busch
Product Marketer, dbt Labs
Cohort Retention Analysis: Reduce Churn Using Customer Data
Best Practices
August 1, 2024
Cohort Retention Analysis: Reduce Churn Using Customer Data
Image of Darshil Gandhi
Darshil Gandhi
Principal Product Marketing Manager, Amplitude
How to Use Customer Value Chains in Your Product Development Strategy
Best Practices
August 1, 2024
How to Use Customer Value Chains in Your Product Development Strategy
Image of Dana Levine
Dana Levine
Former Product Manager, Amplitude